CASE STUDY

Doubling conversions for an employment law firm

KLG's old site no longer reflected the expertise of the firm or helped people take the next step. We rebuilt the experience around clear legal needs, credibility and direct routes to contact.

Client
KLG Law
Sector
Legal services
Relationship
Website redesign
Services
Discovery · UX and UI design · Web development · SEO

+100%

Conversions

Higher

Rankings

Clear

Services

Direct

Contact

KLG Law firm homepage showcase

01 / the problem

Legal expertise made difficult to find and harder to act on.

The dated site weakened KLG's credibility and made service information less accessible across London and the Thames Valley.

Weak calls to action and an inconsistent content structure also limited conversion and organic visibility in a competitive market.

  • 01 Modernise the firm's digital credibility
  • 02 Clarify employment law services
  • 03 Increase contact conversion
  • 04 Improve local and organic search visibility
KLG Law service journey showcase
KLG Law content system showcase

02 / the solution

A direct route from a legal question to the right expertise.

WordPressCustom themeContent strategyTechnical SEO

We reorganised the site around the problems clients bring to the firm, using plain service journeys and more visible contact points.

The visual redesign, faster custom build and SEO-focused content structure work together to support both immediate enquiries and longer-term search growth.

what we delivered

The work behind the result

Service journey redesign

Interface and identity work that gives the product its feel.

Clear contact paths

The detail work that lifts the product above its spec.

Professional visual system

The detail work that lifts the product above its spec.

SEO content structure

Structured content the team can publish without a developer.

Local search foundations

Mapping the users, journeys and decisions before anything was designed.

Responsive WordPress build

Interface and identity work that gives the product its feel.

03 / the result

A clearer website producing twice the action.

KLG recorded a 100% increase in conversions, stronger search visibility and positive feedback on the professionalism and accessibility of the new experience.

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