process · 01 / 06
Map
Hosting, dependencies, access, risk and what healthy looks like for your site or platform.
support & growth
Website maintenance services, technical SEO & CRO.
Managed hosting, security, performance and continuous improvement from the senior team that understands the build.
[ ok ] init: code23 delivery runtime
[ ok ] service: support & growth
[ ok ] loaded: managed website maintenance
[ ok ] loaded: performance & security
[ ok ] loaded: technical seo
[ ok ] loaded: conversion rate optimisation
[ ok ] est: 2005
[ ok ] automated monitoring: 24/7
[ ok ] shipped: 350+
ready
process · 02 / 06
Blueprint
Coverage, response expectations, maintenance priorities and reporting cadence are agreed around the live stack.
process · 03 / 06
Build
Monitoring, backups, security scanning and the first maintenance backlog go live under senior triage.
process · 04 / 06
Harden
Baseline security and performance pass - obvious gaps close so the retainer is not a comfort blanket over rot.
process · 05 / 06
Launch
Support channels go live: email on Standard and Enhanced; dedicated Slack on Gold. 4-hour priority on Enhanced.
process · 06 / 06
Evolve
Health checks, CRO, SEO and continuous development compound. Quarterly reviews on Gold keep the roadmap honest.
case studies
Selected work
free scoping call
Free 30-minute support and growth scoping call
Tier fit, live risks and whether continuous development belongs next - Standard, Enhanced or Gold mapped to the next 90 days.
- A retain-vs-project recommendation for the next 90 days
- A clear read on Standard, Enhanced or Gold
- A clear support or project scope boundary
- Security, performance and CRO priorities ranked
testimonials
What clients say
We couldn’t be happier with the service from Code23. They were a pleasure to work with—friendly, professional, and really took the time to understand our needs. They met our brief perfectly, delivering a website that looks great and performs exactly as we envisioned, all at excellent value for money. What sets Code23 apart is their aftercare. Knowing they are on hand to monitor and maintain our website means we never have to worry about its performance. Their ongoing support gives us complete peace of mind, and we’d highly recommend them to anyone looking for a reliable and skilled web development team
Dan Isterling a year ago
James and the team have provided web design, hosting and ongoing support to our business (Universal Science Ltd) for a number of years and they have never failed us. Response to enquiries is always fast, friendly and accurate and I know I can rely on Code23 to do what they say, when they say. James is really on top of his game and knows every detail of our setup and can always advise on what else we could be doing or improving. Overall, an excellent business partner!
Jason Vaughan 11 years ago
Code23 totally redesigned and rebuilt my online marketplace (WowThankYou) nearly 3 years ago, and have continued to support the site, and us, ever since. When things go wrong, they are quick to sort it. When we have questions, they go out of their way to answer us, and when better technology comes along that we ought to consider they tell us about it. Without James and his team I couldn't guarantee we'd still be trading! On behalf of WowThankYou, and myself, I can wholeheartedly recommend Code23 if you want a dynamic, stand-out website with the security of brilliant ongoing support. We look forward to many more years association with Code23
Tracey Kifford 11 years ago
I've been Code23 client for 5 years (and my website has been with the company from the start). James and his team is always responsive to any support I need and did an excellent job in re-designing and re-building our marketplace website. This was a very complex job with separate shops/payments/blog/categories and everything was custom coded and designed for our website. It was great to be part of the re-design process and working with James and his team has been a truly positive experience. Code23 has also provided our hosting and on-going support, back ups, online security and maintenance. Definitely recommended to anyone who is thinking of having their website designed by professional team - you'll be in a good hands!
Magdalena Marsden 5 years ago
James is uber efficient! A resolution, response and or answer is back within a very timely manner, no chasing is required. James is clearly "at one" with IT and technology, however, he understands not everyone is as comfortable with code and jargon. He pitches his communication to suit your level of understanding which is such a relief! Thank you James and code23 for your on-going support. Cat from ABCpure
Ben Webeck 11 years ago
We've worked with Code23 for many years now. They designed our first website and have been working on our SEO for a year or so now. On the back of this they've completely re-designed our site, which has just gone live. We're delighted with it. Code23 give excellent service - always professional, prompt and technically superb. Many thanks to the team.
Franny Hornblow Edited 9 years ago
faq
Questions about Support & Growth
How much does it cost to maintain a website in the UK?
Cost depends on the platform, hosting responsibility, response expectations and how much maintenance or improvement capacity is needed. We audit the live stack first, then confirm current coverage options and pricing.
How long does it take to onboard onto support?
Most sites onboard in days once access and hosting details are shared. Complex platforms take longer through Map and Harden before the retainer runs properly.
What is included in each support tier?
Coverage can range from managed hosting, monitoring and security through to priority response, maintenance capacity, health checks and embedded planning. We confirm the current options after reviewing the live stack.
Do you offer conversion rate optimisation as well as maintenance?
Yes. SEO and conversion work sits inside Support & Growth - CRO and technical SEO ship in the codebase, not as a separate slide deck.
Is there a warranty on new builds?
Yes. All builds carry a 90-day warranty. After that, Support & Growth is how the product stays healthy.
Can AI agents really run website maintenance?
Yes, inside a clear remit. Monitoring agents watch uptime and budgets, fix queues triage patches, and CRO or content agents draft under senior triage - so coverage scales without an anonymous ticket queue.
get started
Ready for support that keeps shipping?
Tell us what you are trying to ship. We will map the first phase and a realistic budget.
